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Press Release

Kovarus Survey: Significant Gap Exists Between Business And IT

As Businesses Seek to Grow Through Innovative Use of Technology, Working Together, IT and XaaS Providers Can Help Bridge the Gap

SAN RAMON, Calif.April 24, 2013 /PRNewswire/ -- Kovarus, Inc., a leading systems integrator specializing in increasing IT efficiency by architecting and integrating business-aligned IT solutions, today announced additional findings from a recent survey of IT decision-makers regarding the spending habits of the IT department.

survey revealed that only 28% of IT decision-makers prioritize their spending to provide innovative solutions for the business. This figure correlates with a long-standing industry average percentage around spending by IT Departments on innovation. The remaining 72% considered a more traditional budget spending approach, with a large focus on fixing issues at hand and direct
expense reduction.

"Our research shows a clear divide between the needs of the business and the business' perceived capability of the IT Department to satisfy those needs," said Andy Lewis , CIO of Kovarus. "The business units are making somewhat independent decisions to source their IT services without a true understanding of the true value that their IT departments have to offer."

Key survey findings include:

"IT currently lacks the sales presence and tactics of their competition as their clients are wooed with the external shiny objects. Businesses should proceed with caution: all that glitters is not gold," said Lewis. "For IT to be an effective business partner, it needs to provide a consumable service model. IT should consider its ability to sell and market its services to become the 'go-to-partner' of choice. A structured ITaaS transformation program can provide the opportunity to close the gap between IT and the business."

The survey was conducted by TeleVerde on behalf of Kovarus. The sample included North American CIOs, IT Directors and IT Managers. This is a follow-up to the initial results announced earlier this month – Survey: Critical IT Decisions are Being Made Without Accurate Business Insight.

About Kovarus

Kovarus focuses on increasing IT efficiency for their clients by architecting and integrating business-aligned IT solutions. The company's holistic approach to helping customers deliver IT-as-a-Service (ITaaS) focuses on the people, process, and technologies for enabling IT management and service delivery. This includes deep expertise in data center technologies, including: virtualization, server, storage, networking and cloud computing. Kovarus enables its customers to dramatically simplify their IT operating model and cost-effectively deliver the resources their organizations need to succeed in today's highly competitive environment. 

Kovarus has been chosen as a premier partner by leading technology companies including VMware, EMC, and Cisco, and has successfully helped a wide range of private and public sector customers drive business innovation and success. Founded in 2003, Kovarus is headquartered in the San Francisco Bay Area with additional locations in SacramentoSeattle, and Denver. For more information on Kovarus, please visit